Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Introduction
At SalesFlow, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all users of our website, mobile application, and services.
By using the Platform, you consent to the practices described in this policy.
Information We Collect
We collect the following categories of information:
- Account information — name, email, phone number, and password when you register.
- Identity verification (KYC) — government ID, proof of address, and related documents required by law for investments.
- Financial information — bank or payment details used to process transactions.
- Usage data — device, browser, IP address, and how you interact with the Platform.
How We Use Your Information
We use your information to:
- Create and manage your account and process investments.
- Verify your identity and comply with legal obligations.
- Provide customer support and respond to your requests.
- Send transactional updates and, with your consent, marketing communications.
- Improve the security, performance, and features of the Platform.
Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and secure storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you have the right to:
- Access and receive a copy of the data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data where legally permissible.
- Withdraw consent for marketing communications at any time.
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our team. We will respond within a reasonable timeframe.